% of our technicians certified at the ASE Master Level
% of our staff with ASE Certification
% of Repair facilities in Southern California with Blue Seal and AAA Certification
What We Offer
Since 1960, we’ve been providing professional level automotive and light truck service here in Claremont. We take pride in what we do and after 55+ years of service, we are happy to have seen multiple generations of families come through our facility. If you’re considering becoming one of our customers, please stop by before you need service and we’ll be happy to provide you with a guided tour of our facility and pledge to share with you some of our best practices we use to ensure that each service visit is performed with the highest levels of competency.
Please call us @ 909-626-5653 so we can set aside some personal time for you.
To provide the motorist with the most comprehensive and professional service experience available. We pledge to provide expert service utilizing professional industry standards by using professional grade parts. We provide each customer with a 3 year, 36,000 mile parts and labor warranty.
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community.
Our core values are the pillars that support our Mission Statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other.
- Carlines Supported 80%
- ASE Certified Staff 93%
- Warranty 3yrs / 36,000 mi 100%
- How other warranties stack up 66%
What does your vehicle need to stay in service?
Simple oil changes are a thing of the past, vehicle’s should be treated like aircraft by thoroughly inspecting various vehicle systems during each service visit. This helps to prevent breakdowns by maintaining the vehicle to a road worthy level. We will help you understand everything your vehicle needs so you can enjoy many years of dependable service.
Looking back over the past seven or so years it’s clear, the automakers are building better vehicles. The average age of an automobile on the road in North America is nearly twelve years old. The automakers would like to get you into another new vehicle well within that cycle. Let us help you maintain your vehicle so that it provides you with appreciable service above and beyond 12 years 200k miles.
For most people, vehicles are a significant investment and you should expect a decent return. We are here to help you keep that vehicle reliable for many years to come so that your overall cost-per-mile makes you smile 😉
Frequently Asked Questions
Your vehicle is an important asset and we are committed to helping your maintain it so that you receive the highest level of vehicle reliability possible.
What kind of vehicles do you service?
We support most carlines you see on the road today with a few exceptions. If we cannot provide your vehicle with the expert care it deserves we can source options for you. Additionally, if you would like us to handle the task of handling warranty service for your vehicle, please contact us for more details. We can provide you with concierge services if possible.
How can I obtain alternative transportation?
We can provide you with courtesy transportation within a 10 mile radius of our facility. We also have a close working relationship with Enterprise for rental service.
What payment methods do you accept?
We accept all formal payments including cash, check, major credit / debit cards. Additionally, we have credit programs available as well.
★★★★★ November, 2016
I had a great experience. I was able to not only get all my automotive questions answered, but I felt welcome and very well taken care of. The folks at Connie and Dick's were very hospitable and we're accommodating with the price. I had a friendly and an overall excellent experience. I highly recommend everyone to come to Connie and Dick's for all their automotive needs.
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If what you see on here doesn't appear to fit what you think you need, please give us a call instead 909-626-5653